Refund & Revisions Policy

Astrovids provides done-for-you services such as video ads, reels, brand image packs, SEO, Google Business Profile setup, and AI-search (GEO) optimization. Each project is quoted individually before any payment, with a clear scope and price.

Every project includes revision rounds so you are happy with the result. You review the work and leave clear notes; we refine accordingly. Pricing is per project, not per revision. Changes that fall outside the agreed scope are quoted separately and never billed by surprise.

• You receive a written quote describing the scope, deliverables, timeline, and price.
• Work begins once you accept the quote and any agreed deposit is paid.
• If you cancel before work has started, any deposit is refunded in full.

You have 14 days from the date we deliver your files to request a revision or a refund. Requests made after that window are treated as accepted work, though we will still always try to help.

• If you request a refund before work has started, you receive a full refund of any amount paid.
• Once work has begun, the deposit covers the time and resources already committed and is non-refundable.
• For work in progress, we will reasonably adjust or re-do deliverables through the revision process rather than issue a refund.
• If, within the 14-day window, the delivered work does not match the scope in your written quote and we cannot put it right through revisions, you receive a full refund.
• If we miss an agreed delivery date and you no longer want the work, you receive a full refund.
• Completed and delivered work that matches the agreed scope and that you have accepted is non-refundable after the 14-day window.

Email contact@astrovids.comwith the subject line "Refund or Revision Request" and the details of your project. You can also call us on +1 (216) 816-2125 during .

• We acknowledge every request within 1 business day.
• Approved refunds are returned to your original payment method within 5–10 business days.
• Refunds are made in USD for the amount charged. Your bank may apply its own conversion rate, which is outside our control.
• You never need to open a chargeback to get a refund you are entitled to under this policy — contacting us directly is faster.

• Seller: Hassan Oulahyan
• Email: contact@astrovids.com
• Phone: +1 (216) 816-2125
• Address:

This policy forms part of our Terms of Service and is governed by the laws of Morocco, with disputes subject to the exclusive jurisdiction of the courts of Morocco.