Privacy Policy

Astrovids ("we", "us", "our") operates the platform at astrovids.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

The data controller responsible for your personal data is:

• Company: Astrovids
• Representative: Thibaud Gonçalves
• Address: 21 Rue Paul Eluard, 38600 Fontaine, France
• Email: contact@astrovids.com
• Phone: +33 644655286

Information You Provide

• Account registration data: name, email address, company name, password.
• Payment information: billing details processed through our secure payment providers (we do not store full credit card numbers).
• Content you upload: videos, images, audio files, project briefs, and related materials.
• Communications: messages, support tickets, feedback, and form submissions.

Information Collected Automatically

• Usage data: pages visited, features used, session duration, and interaction patterns.
• Device data: IP address, browser type, operating system, device identifiers.
• Cookies and similar technologies: see our Cookie section below.

• Service delivery: To provide, maintain, and improve the platform and our video editing services.
• Billing: To process payments, manage subscriptions, and send invoices.
• Communication: To respond to inquiries, send service updates, and provide customer support.
• Analytics: To understand usage patterns and improve user experience.
• Security: To detect and prevent fraud, abuse, and security threats.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: To send promotional communications (with your consent, which you may withdraw at any time).

We process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to fulfill our service agreement with you.
• Legitimate interests: For analytics, security, and business improvement purposes.
• Consent: For marketing communications and non-essential cookies.
• Legal obligation: For tax, accounting, and regulatory compliance.

We may share your data with:

• Payment processors: Stripe, PayPal (for billing and subscription management).
• Cloud infrastructure: Hosting and storage providers (with data located in the EU).
• Analytics providers: For anonymized, aggregated usage analysis.
• Legal authorities: When required by law, court order, or regulatory request.

We do not sell your personal data to third parties.

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we retain data for up to 30 days for final processing, then permanently delete it, except where longer retention is required by law (e.g., tax records: 10 years under French law).

Under the GDPR, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Limit how we process your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: At any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at contact@astrovids.com. We will respond within 30 days.

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at cnil.fr.

We use the following types of cookies:

• Essential cookies: Required for the platform to function (authentication, security). Cannot be disabled.
• Analytics cookies: Help us understand how users interact with the platform. Optional.
• Preference cookies: Remember your settings and preferences. Optional.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, access controls, regular security audits, and secure authentication. While we take every precaution, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your data is primarily processed within the European Union. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, contact us immediately at contact@astrovids.com.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the platform at least 30 days before the changes take effect. The "Last updated" date at the top of this page indicates when the policy was last revised.

For privacy-related inquiries or to exercise your rights:

• Email: contact@astrovids.com
• Phone: +33 644655286
• Address: 21 Rue Paul Eluard, 38600 Fontaine, France